Returns & Exchanges

At Krafteria, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all our artisanal furniture and decor. If a piece doesn't perfectly fit your space, we are here to help you find a solution that does.

1

Initiate Your Request

Log into your Krafteria account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack with Care

Securely place the item in its original packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our quality control team inspects the returned item at our warehouse, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing